FAQ's

How much are services?

Services are free, voluntary, and confidential. A client can end services at any time.

How do I apply for case management services?

Call MAF and request to speak with someone from the Case Management Department to schedule an intake appointment or if you have questions.

What do I need to bring to my intake appointment?

Please provide a photo ID and documentation of your Hawaii residency, such as a bank statement, pay stub, Hawaii driver's license, Hawaii ID, mail from a government agency, or a lease or utility bill. If you do not have one of these documents, we can assist you with a letter stating your Hawaii address. You will need to provide one of the above-listed documents at your next certification, completed annually.
You will also need to bring documentation of your income. i.e., pay stubs, an unemployment letter, a tax return transcript, your SSA, SSDI, or SSI award letter, or documentation of alimony. If you are receiving Medicaid for your medical insurance, you will not need to document your income.

Do I need medical insurance to apply?

No. We can assist you with applying for medical insurance. We have programs to assist you with seeing a medical provider before your medical insurance becomes active. We can also fund your ART/HIV medications.

How can case management services assist me?

• Selecting and establishing with a medical provider
• Funding for office and lab visits, medications, and monthly insurance premiums
• Applying for other benefits such as food benefits, a housing subsidy, utility financial assistance, and transportation programs
• Access to Ryan White funding, including utilities, housing, food pantry, and dental
• Referring for other supportive services such as behavioral health, support groups, and home assistance

If you don't find your answers here, please contact us! Email: info@mauiaids.org or Call: 808-242-4900